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Terms and Conditions That Spell Out Your Rights

When you open an account with mavius88, you're stepping into a straightforward relationship.

Account access and eligibilityPayment and withdrawal rulesYour privacy and data rights
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mavius88 Terms and Conditions That Spell Out Your Rights
QUESTIONS ABOUT TERMS

How to Reach Us About Policy Matters

Team online

Live chat support

Open the chat window inside your account lobby. Our team responds during business hours to clarify any term, explain a policy change or help you understand a restriction.

Email for formal requests

Send account or policy questions to our support address. Use email when you need a written record—for instance, if you're requesting data access or asking to update your account terms status.

In-app help centre

Browse our terms summary in the settings menu. You can search specific clauses, find links to full policy documents and see when terms were last updated.

DATA AND SECURITY STANDARDS

How We Handle Your Information Under These Terms

Account data security

We encrypt your login details and payment information. Your account is tied to a single verified identity; we cross-check this…

Transaction record keeping

We keep deposit, withdrawal and play history linked to your account for verification and compliance.

Cookie and tracking terms

We use cookies to keep you logged in, remember your preferences and detect unusual account activity.

Data retention and deletion

We retain your account and transaction data while your account is active.

Third-party sharing rules

We do not sell your data. We share information only with payment processors (DANA, OVO, GoPay, QRIS providers) and regulatory…

Policy change notification

When we update these terms, we notify you by email and inside your account.

Frequently Asked Questions About mavius88 Terms

Yes. You confirm acceptance when you tick the checkbox during sign-up. These terms are binding once you create your account. We send you a copy by email. If you disagree with any clause, do not proceed with account creation.

We may restrict your account, void your balance or ban you permanently, depending on the breach. For example, using multiple accounts or depositing from someone else's DANA wallet violates our terms. We notify you of the violation and the action taken.

Yes, but we give you written notice 30 days ahead. You can accept the new terms or close your account without penalty. Continuing to play after the notice period means you accept the changes.

Contact our support team with details. We investigate disputes fairly. If we find an error, we correct it. Where local law permits, we follow dispute resolution steps. You have the right to escalate to a regulatory body in your jurisdiction.

We retain account and transaction records as long as required by law—typically 5 to 7 years for compliance. You can request a data export before closure. After that period, we securely delete or anonymise your information.

Access depends on local law where you live. We operate for Indonesia. If you're outside Indonesia, check your local regulations. We cannot provide service where local law prohibits it. Misrepresenting your location violates the terms and may result in account closure.

We accept DANA, OVO, GoPay and QRIS. Each payment method has its own processor terms, which also apply. We guarantee deposits via these methods clear in under a minute. Withdrawals are verified and processed within 24 business hours of request.

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