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How We Keep Your Account Safe

Your privacy on mavius88 is built into every deposit, withdrawal and login. We collect only what we need to verify your identity, process your payments via DANA, OVO…

Deposits & withdrawals verified securelyLocal payment methods protectedAccount access controlled by you
mavius88 How We Keep Your Account Safe
PRIVACY SUPPORT

How to Request Changes to Your Data

Your privacy choices are your right. You can request a copy of all your data, ask us to correct errors, or request deletion where local law permits. Contact our support team through your preferred channel below — we aim to respond within 7 business days.

Team online

Email

Send your data request to [email protected] with your account username and the specific information you want to review or change.

Live Chat

Open the chat widget in your account dashboard during support hours 09:00–23:00 WIB, Monday to Sunday. Our team will guide you through your data request.

Account Settings

Update your email, phone number and address directly from the security tab in your account. Changes take effect immediately after verification.

SECURITY & RETENTION

How We Protect Your Information

Your account data is encrypted in transit and at rest using industry-standard TLS 1.3 protocols.

Account Encryption

All login credentials and personal data are encrypted with TLS 1.3 so that only our servers can decrypt them.

Payment Security

Deposit and withdrawal data is held only as long as needed to complete your transaction and resolve any disputes.

Two-Factor Authentication

Enable 2FA in account settings to receive a one-time code on your phone before each login.

Third-Party Sharing

We share data with DANA, OVO, GoPay and QRIS only to process your payments.

Cookies & Analytics

Session cookies keep you logged in. You can opt out of analytics cookies in your browser settings without losing access…

Withdraw Your Consent

You can revoke analytics consent at any time through the cookie banner at the bottom of the page, or email…

Frequently Asked Questions About Your Data

Yes. Email [email protected] with the subject 'Data Access Request' and your account username. We will send you a copy of all personal data, payment history and device logs we hold, usually within 7 business days.

We keep your transaction records for seven years after your account closes, or while your account is active. This allows us to resolve disputes and comply with local regulatory requests. Withdraw your balance anytime before account closure.

Only you. We do not store passwords in plain text and cannot retrieve them. Use the 'Forgot Password' link on the login page to reset it via email. Enable 2FA in settings to add a phone-based layer of security.

No. We share your data only with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals, and only where required by law. We do not sell or rent your personal information to advertisers or data brokers.

Your account data is archived for seven years to comply with local law and resolve disputes. You can request deletion after seven years by emailing [email protected]. Login credentials are deleted after 30 days of account closure.

Click the cookie banner at the bottom of any mavius88 page to adjust your choices. You can reject analytics cookies while keeping session cookies active. Browser settings also let you clear cookies anytime without affecting your account.

Yes. mavius88 uses the same TLS 1.3 encryption on all devices. Your phone number is verified once during signup, and two-factor authentication works on both mobile and desktop. Log out from unused devices in your account security settings anytime.